Privacy Policy

How we handle information submitted through this website.

This policy explains what information Loon Lakes Water Systems may collect, how it may be used, and how to contact us with privacy questions.

Last updated

May 2026

This policy is intended for general website use and should be reviewed by legal counsel before launch or if tracking, advertising pixels, SMS marketing, or new form tools are added.

  • Business: Loon Lakes Water Systems
  • Email: contact@loonlakeswater.com
  • Phone: 612-930-0156
  • Address: 400 S 4th St Ste 410 PMB 316893, Minneapolis, Minnesota 55415-1419
Information we collect

Information you provide and basic website data.

Contact details

When you contact us, request a free water test, schedule through Calendly, or submit a form, we may receive your name, phone number, email address, city, service address, water concerns, and message details.

Scheduling information

If you use Calendly or another scheduling tool, that tool may collect appointment details and share the booking information needed for us to follow up.

Website data

Our website host, analytics tools, or browser technologies may collect technical information such as IP address, device type, browser, pages visited, referring website, and general usage data.

How we use information

We use information to respond, schedule, provide service, and improve the website.

  • Respond to calls, emails, form submissions, and scheduling requests.
  • Schedule water testing, consultations, service appointments, and follow-up communication.
  • Understand water concerns and recommend relevant services or products.
  • Operate, maintain, secure, and improve the website.
  • Measure website performance and understand how visitors use the site.
  • Comply with legal, security, fraud-prevention, or business record obligations.
SMS Communications

Text messages are sent only when you voluntarily opt in.

When you voluntarily provide your phone number and opt in to receive text messages, Loon Lakes Water Systems may send text messages regarding appointment scheduling, appointment reminders, service updates, customer support, account notifications, and occasional promotional offers.

Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP. For assistance, reply HELP or contact us at contact@loonlakeswater.com or 612-930-0156.

Consent to receive text messages is not a condition of purchase.

Sharing

We do not sell personal information.

We may share information with trusted service providers that help us operate our business, including website hosting providers, scheduling platforms, customer relationship management (CRM) systems, communication providers, analytics services, payment processors, and other vendors that assist us in providing our services. These service providers may access information only as necessary to perform services on our behalf and are not authorized to use it for their own marketing purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging opt-in data, consent, and related personal information will not be sold, rented, shared, or otherwise disclosed to any third parties for marketing or promotional purposes.

We may disclose information when required by law, to comply with legal obligations, protect our rights or property, investigate fraud or security issues, or respond to lawful requests from government authorities.

Your choices

You can contact us about your information.

You can contact us to ask what information you provided, request corrections, ask us to delete information when appropriate, or opt out of non-essential marketing communications.

Browser settings may let you block cookies or limit tracking technologies. Some website features may not work as intended if cookies are disabled.

Third-party tools

Some tools have their own privacy practices.

This website may link to or embed third-party services such as Calendly, Vercel, analytics tools, email services, or maps. Those services may collect information according to their own privacy policies. Review their policies if you use those services.

Data security

We use reasonable administrative, technical, and organizational measures to help protect information, but no website or internet transmission is completely secure.

Retention

We keep information for as long as needed to respond, provide service, maintain records, meet legal obligations, and operate the business.

Children

This website is intended for general audiences and is not directed to children under 13. We do not knowingly collect information from children under 13.

Questions

Contact Loon Lakes Water Systems.

If you have questions about this Privacy Policy or your information, contact us using the information below.

Email Us
  • contact@loonlakeswater.com
  • 612-930-0156
  • Minneapolis, Minnesota